Important Information

Cancellation Policy

Your reservation may be cancelled without penalty up to 72 hours before 6:00 p.m. MST (Mountain Standard Time) of your arrival date. Failure to cancel in time will result in a no-show charge to your credit card in the amount of your first night’s stay including taxes. Be sure to obtain a cancellation number and keep it for future reference. There will be no refund of your deposit should you fail to timely cancel and the remaining nights of your reservation will also be cancelled. Group cancellations are governed by terms outlined in group agreements.

Accessible Rooms

We have several accessible poolside rooms on the property with wheelchair access, roll-in showers, and bathroom safety bars. Please note that we do not have elevators on the premises.

Check-In/Checkout

Desert Pearl Inn is on Mountain Standard Time and observes daylight saving time. Due to Covid-19, our housekeeping staff is taking extra steps for your safety. This has resulted in a later check-in time of 4:00 p.m. Checkout time is no later than 11:00 a.m. unless a later checkout time has been approved. Late checkouts can only be approved by the manager on duty on the morning of departure and are subject to Housekeeping’s ability to accommodate this request. Late checkouts without pre-approval will be charged a full night’s stay. While we are open 24/7, Registration lobby doors are locked from 11:00 p.m. until 6:00 a.m. for security purposes. For after-hours assistance, please ring the doorbell or call the Front Desk.

Cribs

Cribs are available on a reserved or first come, first served basis. Contact the front desk or housekeeping for crib service. Unless you have reserved a crib as part of your reservation, there may be a nightly charge of $10.00 plus tax.

Extended Stays

During off-season periods (November through February, excluding blackout dates), we offer lower rates for extended stays of seven or more nights in all rooms and suites. Lower rates may not be combined with other discounts and are subject to availability. Contact our reservations desk for details.

Off-Season

Consider a visit to Zion Canyon during off-season periods. You will discover blooming cacti and wildflowers in spring and gorgeous fall foliage enhanced by the canyons’ red walls in autumn. Enjoy the solitude with fewer visitors and, of course, better rates! Our off-season prices vary. Please contact our reservations desk for current rates.

Pets

Desert Pearl Inn has a NO PETS policy except for certified Medical Alert or Mobility Service animals. Emotional support, therapy, comfort, or companion animals do not qualify as service animals under the ADA. Guests are not allowed to leave service animals in their room when they leave the hotel. The dog must be under a handler’s care at all times. Any prohibited pet in a room will incur an automatic $300 cleaning charge to their credit card on file. Please note that Zion National Park does not allow pets on shuttle buses. Our Front Desk staff can recommend boarding alternatives for non-service pets.

Quiet Hours

Between the hours of 10:00 p.m. and 8:00 a.m., guests must observe quiet hours and refrain from excessive noise that would disturb other guests. At all times, guests must be respectful. No loud music or noise nuisances are allowed or tolerated. In the event of a disturbance, one polite request (warning) will be given to reduce the noise. If the request is not followed, those responsible will be asked to vacate the hotel without a refund.

Rates

Room rates are based on single/double occupancy. All rates are subject to applicable state and local taxes, are quoted in U.S. dollars, are subject to change without notice, and are not guaranteed without a confirmed reservation. There is a charge of $10.00 per person per night for each additional person in a room, regardless of age. Desert Pearl Inn reserves the right to limit the total number of occupants in a room. King rooms and suites are limited to four persons; Double Queen rooms to six persons. There are no rollaway beds available. Every room has a queen sofa sleeper.

Smoking

All rooms, suites, balconies/terraces, and the pool area are smoke-free. Smoking on the property is allowed in restricted areas only. For location of these areas, please refer to the property map on our website or on the map handout provided at check-in.

Link to House Policies for complete information.